Service Porter


Position Overview

The Service Porter is responsible for guiding customers into the service drive and greeting them and then ensuring that they handed off to a Service Advisor. As a service porter, you will also be responsible for vacuuming customer vehicles and installing disposable floor mats and seat covers. You will also keep the service drive free of vehicles by ensuring that the correct service tags are put in the vehicles and they are quickly parked either outside, or in a technician’s bay. You will be responsible for cleaning the service area when not doing other jobs. Your job is very critical as it allows the department to run more efficiently.

Job Duties

  • Vacuum, clean windows, and wash customer cars
  • Install seat covers, floor mats, and service tags
  • Quickly remove vehicles from the service drive and park in the correct place
  • Ensure keys are put in the correct location
  • Greet customers and make them feel welcome
  • Clean and organize the service area and customer lounge
  • Ensure that the night drop box is emptied every morning and that the envelopes and pens are restocked
  • Keep parking lot clean and organized and free from clutter
  • Clean floors and entry areas to ensure high class customer environment
  • Maintain and clean coffee bar
  • Ensure that restrooms are stocked with necessary products and are clean
  • Assist in picking up and delivering vehicles when necessary

Skills/Abilities

  • Self-motivated
  • Energetic
  • Friendly and outgoing
  • Able to be on feet for long periods of time
  • Hard working

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